Last Updated: September 11, 2026
By accessing and using this website and our services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you should not use our website or services.
We provide safety monitoring and support services designed for elderly individuals and their families. Our offerings include emergency response systems, home safety assessments, medication management support, daily check-in services, mobility equipment consultations, and family coordination platforms.
The information presented on this website is advertising in nature. Content is designed to inform potential clients about available services but should not be considered exhaustive documentation of all service features or limitations.
Our services provide safety monitoring and support but are not substitutes for professional medical care, diagnosis, or treatment. Information on this website should not be interpreted as medical advice. Always consult qualified healthcare professionals for medical decisions.
While our safety systems are designed to detect and respond to emergencies, no technology is infallible. Our services should be considered one component of a comprehensive safety approach rather than a complete solution. Factors beyond our control may affect system performance, including:
Users and their families agree to:
Specific services require separate service agreements detailing terms, pricing, cancellation policies, and service-level commitments. These agreements supplement these general Terms of Use. In case of conflict between these terms and a specific service agreement, the service agreement takes precedence for that service.
Service pricing is displayed in British Pounds (GBP) and is subject to change. Prices shown on the website represent current rates but may be adjusted with notice to existing clients. Subscriptions renew automatically unless cancelled according to the terms in your service agreement.
Cancellation terms vary by service and are specified in individual service agreements. Generally, subscription services require notice before cancellation takes effect. One-time services like assessments or consultations cannot be cancelled once completed.
Refunds are handled according to the terms in specific service agreements. We evaluate refund requests on a case-by-case basis considering factors like service usage, reason for dissatisfaction, and time elapsed since purchase.
All content on this website, including text, images, logos, and design elements, is protected by copyright and other intellectual property rights. You may not reproduce, distribute, modify, or create derivative works from our content without written permission.
Use of our services and website is subject to our Privacy Policy and GDPR compliance documentation. We collect and process personal information as described in those documents, which form part of these Terms of Use.
To the fullest extent permitted by law, we are not liable for indirect, incidental, consequential, or punitive damages arising from use of our services. Our liability for direct damages is limited to the amount paid for services in the twelve months preceding the claim.
We are not liable for:
You agree to indemnify and hold us harmless from claims arising from your breach of these terms, misuse of our services, or violation of applicable laws in connection with service use.
Our services may integrate with or rely upon third-party providers for certain functionality. We are not responsible for third-party service performance, availability, or policy changes affecting integration.
Services are provided "as is" without warranties of any kind, express or implied. We disclaim warranties of merchantability, fitness for particular purpose, and non-infringement to the extent permitted by law.
We reserve the right to modify, suspend, or discontinue any aspect of our services with reasonable notice to affected users. We are not liable for modifications that affect service functionality or availability.
We may update these Terms of Use periodically. Significant changes will be communicated through our website or direct notification to service users. Continued use after changes take effect constitutes acceptance of modified terms.
These terms are governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of courts in England and Wales.
If any provision of these terms is found unenforceable, the remaining provisions continue in full force and effect. Unenforceable provisions will be modified to the minimum extent necessary to make them enforceable while preserving their intent.
These Terms of Use, together with our Privacy Policy, GDPR documentation, Cookie Policy, and any specific service agreements, constitute the entire agreement between you and us regarding use of our services.
For questions about these Terms of Use, contact us at:
Email: [email protected]
Address: 42 Wellington Terrace, Bristol BS8 4LE, United Kingdom